Returns + Exchanges

Do you accept returns?

All products are unique and hand produced to order, therefore, they are non-refundable and non-exchangeable.

We want all our customers to be 100% happy with their orders, for this reason all items come with a 30 day warranty. If any items arrive faulty, or a fault arises within those 30 days, then we will provide you a replacement at no cost to you.

We are not responsible for incorrectly provided customer information that results in lost or misdirected shipments.

Can I exchange an item?

All items in our store are handmade to order specifications given at the time of ordering. Due to the nature of the items in our store, we are unable to accept returns or exchanges.