Do you accept returns?
All products are unique and hand produced to order, therefore, they are non-refundable.
We believe in doing right by our customers and want you to be completely satisfied with your purchase. For this reason all items come with a 30 day warranty. If any items arrive faulty, or a fault arises within those 30 days, then we will provide you a replacement at no cost to you.
We are not responsible for incorrectly provided customer information that results in lost or misdirected shipments.
Can I exchange an item?
We are now operating an exchange service. If an ordered item doesn’t fit, please contact us and we can arrange an exchange. Please note that you will be responsible for the return cost, and the returned item must be in perfect, un-worn and resalable condition. Please also note that our return address is currently a UK address, therefore your order will need to be returned to the UK. We are working on getting a US return address.